Make my trip
- Not get refund from MakeMyTrip Closed
Sovon Bhattacharjee filed this complaint against Make my trip on Aug 03, 2020
I have booked flight from MakeMyTrip and there I found an option to add cab to Airport with flat ***/- for ** km. I opted for that and paid *****/- to MMT. Including ****/- for flight and ***/- for cab.After payment done I get a mail that my booking got cancelled and the refund initiated by Airlines. I get Airline side refund of ***/- but not the cab amount from MMT. In the app I check where it's written cab details will be updated within ** mins. I thought to wat and once it update I will try to cancel. But it's not updated and showing same status so I complained Customer care never thought MMT has such worst service. I mailed to Deep Kalra also but not getting any solution. My booking id is NF************** and they are saying no cab booked with this. I shared my Account statement, Transaction Id and Screenshot of app where it's written "You Have booked cab also with this Air Ticket" but till now I didn't get money back from MMT after ** days of booking.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Make my trip
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
Related Complaints
Make my trip - Amount debited but airline ticket not booked Closed
I tried booking a flight on **-Feb ****. Amount of Rs **** got deducted from my account - Transaction ID ***********IGAKMEQWI* and I did not receive any booking confirmation from MakeMyTrip. Customer care is not reachable. Tried sending email ...
Feb 11, 2021 by ashish
Make my trip - Refund penalty on non operational flight Closed
For my flight booking which went non operational due to covid pandemic I had raised a full refund request on **th Jan ****. I was promissed I will get full refund if the flights were non operational. However I got only Rs. ***** refund for a bo...
Feb 11, 2021 by Prateek Vinod Chadha
Make my trip - Not refunding my money and falsely marked my trip as completed Closed
Firstly my trip was marked falsely completed and they ensured me to call later. But it’s been months and the customer representative never responds or either misbehaves. She doesn’t reply. They are doing fraud with our hard earned money....
Feb 01, 2021 by Swati Negi
Make my trip - Refund not processed Closed
I made a booking through MMT on *th December **** for my flight on Indigo, booking id - N*************. Later the airline rescheduled the flight to another date, and subsequently, I also made a date change to my booking directly with Indigo as ...
Feb 01, 2021 by NABIL NALAKATH
Make my trip - Money got debited and not refunded Closed
On *nd January we tried to book bus ticket from Bangalore to eluru. During payment process the money got debited from bank but bus ticket is not booked. We tried to reach customer care but it is not connecting. We have done a transac...
Jan 30, 2021 by Lakshman Puvvada
