Make my trip
- Not get refund from MakeMyTrip Closed
Sovon Bhattacharjee filed this complaint against Make my trip on Aug 03, 2020
I have booked flight from MakeMyTrip and there I found an option to add cab to Airport with flat ***/- for ** km. I opted for that and paid *****/- to MMT. Including ****/- for flight and ***/- for cab.After payment done I get a mail that my booking got cancelled and the refund initiated by Airlines. I get Airline side refund of ***/- but not the cab amount from MMT. In the app I check where it's written cab details will be updated within ** mins. I thought to wat and once it update I will try to cancel. But it's not updated and showing same status so I complained Customer care never thought MMT has such worst service. I mailed to Deep Kalra also but not getting any solution. My booking id is NF************** and they are saying no cab booked with this. I shared my Account statement, Transaction Id and Screenshot of app where it's written "You Have booked cab also with this Air Ticket" but till now I didn't get money back from MMT after ** days of booking.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Make my trip
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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