- Not delivering food by delivery person Closed
I placed an order through Zomato and also my order is prepared by the restaurant. In my Zomato account, it shows that the delivery person will pick up the order and delivered to you. After *.** hours I called the restaurant and he says the order is ready but the delivery person says that he not received any information regarding this order. I also called delivery person but he says the same thing that not received any order request from my account. How this has happened? Customer care not receiving my calls.
I paid ₹*** through card already. Please help to give my compensation.
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An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
I had an order from Hot momos and burger Pune. Due to technical issue of zomato app, it showed the wrong location so I told to delivery boy put my mentioned address on google map it will show correct location. This thing I clearly mentioned t...
Sep 08, 2019 by suhas patil
Zomato - Order not delivered Closed
** ** **** ko mane Zomato apps oder Kiya tha Jo ki aj tak dilevr nahi hua h Dilevery boy ne mera order unoperson Ko delver kar diya jab mane use call kya to batamiz se bat ki and mana Zomato apps se chat bhai lakin mari kisi ne help nahi k...
Aug 27, 2019 by Neelesh yadav
I ordered food in Zomato delivery boy denied my location due to heavy rain and I cancelled the order but I dont get any refund, full amount has been deducted. I sent a mail to Zemato team in reply they said will get resolve within ** hours b...
Aug 26, 2019 by Gnanasekaran
I ordered from Zomato.(COD) Due to some reason I have to cancel the order within few minutes. But they didn't told me that I gave pay the panelty. Now everytime I try to order something, that amount always reflects in bill....
Aug 24, 2019 by Javid Ali
Zomato - Bad food Closed
Today I have ordered veg thali from zomato no. **********, I had the delivery but there was only one mix veg, chapati and rice. There was no dal or pickel. I am very unsatisfied with the food. Please improve....
Aug 21, 2019 by Sanjay Parmar