Swiggy
- Non veg item delivered instead of veg item ordered Open
Namrata Kher filed this complaint against Swiggy on Jul 10, 2019
This complaint isn't about money loss. But it's about carelessness. It's about religion and beliefs. Swiggy delivered Omelette paratha instead of baingan ka bharta and paratha.
And when I complained they said sorry won't happen again. My point is it should not have happened in the first place.
I am asking about talking to their senior management. Rooma (their agent) is ignoring my messages and talking about refund and all. Highly disappointing. Then after I told her I can sue. She replied saying call from senior will come in an hour.
The call came but there was a junior agent on call who have nothing to say or any powers. I told her very clearly that I want to talk to some senior person. I was assured that a call will come in an hour. It's been more than * hours. Still no call. I have kept that wrong non-veg lunch there as proof. Somebody tell them it not always about money. I want to sue swiggy for this.
Are you brand?
Are you Lawyer?
Resolution Demanded:
An apology letter from company official
Get damages for financial loss and mental agony
Swiggy
Frustrated? File a Complaint
Hathway Broadband Internet
"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"
Sushil Mathew
Related Complaints
Swiggy - Worst quality very bad smell of food Closed
Today i ordered food (Magaritta pizza) from SF pure veg through swiggy..the food was of worst quality and very smelly, as if it had been prepared a long back a day or two and served as such.....
Oct 13, 2019 by Alaks
Swiggy - Outright misleading and cheating consumers Closed
Ordered worth ***, applied coupon which eventually showed *** after some other pricing. Final bill in app showed ***. Proceeded to pay using Gpay. It requested ***. I went back and double checked twice, still showed ***. I assumed I would recei...
Oct 08, 2019 by Praveen J
Swiggy - Worst Quality delivered Closed
I received very stinky food. I ordered by SWIGGy order no.***********. I cannot eat a single piece.it was so bad and smelly....
Sep 24, 2019 by Saurav Kumar
Swiggy - Delete My Past Ordered History or Delete My Account Closed
Dear Team, kindly delete my past ordered history or delete my account which ever is possible for you but pls do it on top most priority.. Reason:- Due to some personal family issue. I also escalated same issue through email but no one is...
Sep 22, 2019 by Vikram Singh Rajput
Swiggy - Order not delivered. Closed
Ordered a pizza from domino's last night at around *am. Swiggy said that the order will take around **mins to deliver the order so I placed an order. **mins passed and I did not receive a call saying Im at your doorstep. So i gave up. The next...
Sep 19, 2019 by Cosmos Tete
