Swiggy
- Non veg item delivered instead of veg item ordered Open
Namrata Kher filed this complaint against Swiggy on Jul 10, 2019
This complaint isn't about money loss. But it's about carelessness. It's about religion and beliefs. Swiggy delivered Omelette paratha instead of baingan ka bharta and paratha.
And when I complained they said sorry won't happen again. My point is it should not have happened in the first place.
I am asking about talking to their senior management. Rooma (their agent) is ignoring my messages and talking about refund and all. Highly disappointing. Then after I told her I can sue. She replied saying call from senior will come in an hour.
The call came but there was a junior agent on call who have nothing to say or any powers. I told her very clearly that I want to talk to some senior person. I was assured that a call will come in an hour. It's been more than * hours. Still no call. I have kept that wrong non-veg lunch there as proof. Somebody tell them it not always about money. I want to sue swiggy for this.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Swiggy
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
Related Complaints
Swiggy - Money never refunded by Swiggy Closed
We ordered grocery from Swiggy online on **.*.**** vide order No. *********** and prepaid Rs **** through credit card. Swiggy cancelled the order due to Delievery problem in our residential area and promised to refund the prepaid amount Rs****....
May 17, 2020 by Anil Sharma
Swiggy - Taking money and not refunding Closed
Daily taking money twice, and saying they will refund within *-* days. But not even a one rupee is refund for past * montha...
May 11, 2020 by Kaviarasan
Swiggy - FOOD ITEMS WITHOUT MFG EXPIRY DATE DELIVERED Closed
I have order following items on Swiggy Amul Butter *** gms, Hersheys Spread Cocoa ***gms & Baking powder vide order Order No: *********** dt **.**.**** The items Amul Butter & Hershey Cocoa Spread are not having Mfg. Date/Expiry Date. Am...
May 10, 2020 by M D V V PRASAD CHOWDARY
Swiggy - Rotten food and fraud Closed
Order number *********** Order date *th may **** I ordered * chicken item from green chick sector ** noida. One of them were not available so they asked to choose for replacement. When i did, whole order turned to that one item. I still was o...
May 07, 2020 by Atin Taneja
Swiggy - Food package was cancelled by Swiggy wrongly Closed
I ordered food from Swiggy. I saw in the Swiggy map that delivery agent is * min away so I came outside my address to collect the food leaving my phone behind in the room. I waited down for * minutes when I didn't saw anyone I came back to room...
Apr 12, 2020 by Shubham Chaudhary
