- Non delivery and Non refund Open
Order number ********** date * th dec **** order from The Frankies,Civil Lines,Jabalpur.Food not delivered ,Excuses given were wrong location by delivery person,then during interactions with customer care, the person repeatedly changed his version,said address is wrong and location did not exist,finally not delivered and not refunded.i did chat on app, shown them how I ordered from swiggy at the same address and shared the delivery slip of swiggy to substantiate that address was right.Zomato cancelled the order and shared the reason I was not available at the given address
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
Hi, I am ankit from rohtak haryana. I ordered food for my family which is * aalo paratha, rasmalai, aalu tikki burger, Chole....so all the food items are disgusting, paratha are uncooked, rasmalai is completely tasteless, tikki in aalu tikki ...
Mar 20, 2021 by Ankit
Wow momo, sent me stale, and half sized au gratin, zomato refused to either replace or refund me for that order. They wasted *.* hours of mine and did nothing....
Mar 19, 2021 by Kaushik Agarwal
Zomato - Address is wrong Closed
I ordered zomato T shirt but still I doesn't get any notifications and update...
Mar 05, 2021 by Suresh
I had ordered food from zomato, the items were missing and the pizza that was recieved was stale, i immeidately sent a message to the customer support and they refused to help me then i sent an email and they havent responded even ...
Mar 02, 2021 by Akriti Kumar
My order Id was **********I ordered a cake from Zomato on **th Feb, it was in a bad condition and I sent multiple mails regarding the same, for about a week. I still haven't received a response from the support team and would like to know if th...
Feb 25, 2021 by Anu Gupta