Tikona infinet limited
- No response from assigned engineer and customer care from last three days Closed
Belstar microfinance ltd filed this complaint against Tikona infinet limited on Feb 23, 2022
Tikona I'd - **********
Complaint I'd - *-**********
Our router wifi is not working from last three days. We raised complaint online on my tikona app * days ago. One engineer(Akshay shirsat) assigned by tikona team for visit and resolve the issue.
He came yesterday morning and checked the all settings of router. He left without resolving the issue and said that he would come back but he has not come yet.Tried repeatedly to call him back but he is not picking up the phone.
I tried to call him for **-** times but he is not picking up the call (+** ***** *****). And when we call customer care, they are giving the same contact number of that engineer.we are facing lots of problems from last three days because of no internet connection.
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Resolution Demanded:
Replace / Fix problem
Tikona infinet limited
Resolved
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