Flipkart
- No refund provided for defective product Closed
Naveen filed this complaint against Flipkart on Sep 25, 2022
I ordered a Nokia PureBook S** Core i* **th Gen - (** GB/***GB SSD/Windows ** Home) Thin and Light Laptop on ** Sep ****. I received the product on ** Sep ****. I found the product defective as there were issues with camera and few keyboard keys. So, I raised a return request but my return request was denied without providing any reason. So, I again raised return request. Again, it was denied. Third time product defect was confirmed during technician visit (Jeeves - Flipkart Partner) and therefore return was approved in third time but then also product was not picked up by Flipkart and finally, refund cancelled. Ekart claimed serial number doesn't match. However, I had open box delivery from Flipkart where the delivery person clicked pictures of product delivered which clearly showed Serial Number on back side of Laptop and uploaded it on their internal google forms. So, it can be easily verified against delivered product images. All of this was done within * days return period. I am attaching copy of invoice and few screenshots related to refund cancellation. Please help me get my refund.
Order ID: OD******************
Order Date: **-**-****
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Flipkart
Resolved
Frustrated? File a Complaint
Thrillophilia Adventure
"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."
Preeti Anandan
Related Complaints
Flipkart - No refund after furniture return on Dec 2022 Closed
Sheesham wood cabinet was picked up on **st December but flipkart kept insisting it was a replacement instead of return which is totally false. *% monthly interest needs to be recovered for the last ** months. Customer care refuses to give gr...
Mar 31, 2024 by Adjunct prof Kaul
Flipkart - Order delayed Closed
I've ordered a mobile phone from Flipkart of worth ***** at discounted price of ***** Payment has been done through my credit Card. After * days of successfully completed order. There's not any delivery updates from the provider, I also tried ...
Mar 29, 2024 by Happy
Flipkart - Fake Product return reject 5 times and still in process Closed
Order Date-**/**/**** Fake Product received - **/**/**** Return request - **/**/**** reject on **/**/**** again reopen again reject on next day again reopen again reject next day - * times contact with customer executive and do as per directi...
Mar 28, 2024 by Vijay Lakhabhai Vadodariya
Flipkart - PRODUCT MISSING Closed
I ORDERED SAMSUNG GALAXY TAB * NOS ON ** FEB ****. ON ** FEB **** I RECIEVED ONLY ONE NO. THE PACKAGE WAS FULLY PACKAGED WITH ONE NUMBER ONLY. I CALLED MORE THAN ** TIMES TO CUSTOMER CARE BUT THRY RRJECT MY RRQUEST . I HAV VALIF PROOF AND EVIDE...
Mar 25, 2024 by As automation
Flipkart - Flip kart asking for delivery charges on free delivery Closed
I bought a cooker which had it's handle broken and so I placed it in return and now they are asking for rs** even though it was in free return policy. ...
Mar 16, 2024 by sunita garg