Make my trip
- No refund given Open
Manuj Gulati filed this complaint against Make my trip on Jun 26, 2020
My flight got cancelled by the Indigo airlines on ** March **** and they initiated the refund of the same to make my trip website. But till today Make my trip site has not refunded my money. Tried already the following:
*. Calling call center - nobody picks up. After trying few options on the IVR am advised to use the self service form in the message.
*. Self service form provided in the message do not work for the old bookings.
*. Tried emailing and again got the message to use the web form which do not work.
Fed up with this service and want my money back. Seems they make my trip is intentionally hiding behind COVID and stealing customers money. Kindly help.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Make my trip
Resolved
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Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
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