- No refund by ajio Closed
Order id: fl02372751[#3348538] - on dec 5th i bought a few items on ajio, raised a return request on 3 of them on dec 8th, till jan 5th, almost one month later, despite repeated follow up, no pick up was done. on jan 5th, it was picked up and on jan 10th, i received an email ’refund initiated’ check bank account within 7 business days. no refund came through inspite of me waitng till jan 24th. sent them an email asking for refund status, i get an email saying ’a complaint has been raised and my refund will be initiated by 31st march 2017! ’ 3 months after i bought stuff on their site! i send an email to their grievance officer which is a sham email id cos theres no revert from that email id except a customer care executive surekha, sent an email saying they will update me by jan 31st and jan 31st had come and gone. sent an email to customer service and the sham grievance email id and have got an email saying they will update me by feb 7th! feb 7th has gone by with no update and no refund from them. hard to believe reliance group is being run by a bunch of crooks.
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I have ordered a product which contains 3 items. Out of 3 I have returned 2 but got refund for only one item. I have raised complaint regards of this 2 times latest Complain ID COM00002154627 . It's already more than 20 days I didn't get refund...
Feb 09, 2019 by Gopal kumar
I'm a frustrated customer of this disgusting customer service of AJio. Since the past 3 months I have been trying to communicate with them via mails and over phone.Even after sending mails and mails my item was not picked up though they assure ...
Jan 15, 2019 by Dhritimala Saikia
Ajio - Package not delivered Closed
Order was not delivered even after a week from expected date And courier company aramex makes excuses incomplete address customer not available...
Jan 12, 2019 by Archit Agarwal
The delivery of the product should have been done by 13th Oct 2018, but it hasn't been delivered. Everytime I call the customer care, they just ask me to wait for two more days and wouldn't even tell me the reason for the delay. ...
Oct 18, 2018 by Srinivas
I bought a pair of shoes from ajio that i thought was good.But it turned out to be very poor quality.the sole was like it was made out of thermocole and the upper felt like it was made from poor quality clothing.the elastic of the shoes starte...
Jul 06, 2018 by Praveen kv