No refund by ajio ^Closed

Posted on: Feb 08, 2017

Complaint filed against: Ajio

Order id: fl02372751[#3348538] - on dec 5th i bought a few items on ajio, raised a return request on 3 of them on dec 8th, till jan 5th, almost one month later, despite repeated follow up, no pick up was done. on jan 5th, it was picked up and on jan 10th, i received an email ’refund initiated’ check bank account within 7 business days. no refund came through inspite of me waitng till jan 24th. sent them an email asking for refund status, i get an email saying ’a complaint has been raised and my refund will be initiated by 31st march 2017! ’ 3 months after i bought stuff on their site! i send an email to their grievance officer which is a sham email id cos theres no revert from that email id except a customer care executive surekha, sent an email saying they will update me by jan 31st and jan 31st had come and gone. sent an email to customer service and the sham grievance email id and have got an email saying they will update me by feb 7th! feb 7th has gone by with no update and no refund from them. hard to believe reliance group is being run by a bunch of crooks.

Resolution Demanded: Get refund or credit for your purchase

Complaint filed by: Anushka malhotra