Jeeves Complete Mobile Protection
- No progress on mobile warranty claim Open
Hemanth Raja filed this complaint against Jeeves Complete Mobile Protection on Jul 16, 2023
I bought a mobile from Flipkart which is insured by Jeeves till oct **.
Unfortunately, my mobile screen got damaged and so thought of claiming the warranty from Jeeves. So, raised a claim request, sent images of the damaged product as per their instructions via email and finally paid Rs ****/- as processing fee for the whole process.
I done all the above process on Jun ** itself, but still (July ** as of now) my damaged product is not picked up and there is no progress over the claim request.
Their customer representatives keep on asks me to wait for * business days when ever I call them. It's been more than **days I waited and still they say to wait for other * days.
I am not sure they are gonna solve my issue, so asked for a refund of processing I paid and they claim it's a non refundable amount. Without providing service they are cheating the customers.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Jeeves Complete Mobile Protection
Resolved
Frustrated? File a Complaint
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
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