- Negligence of service by swiggy food service Open
On the *nd of Feb **** at **:**hrs I ordered food for ₹***.**/-only (Items Include a Fried rice and chicken Lollipop) from Sree Subbu Mess, Race course, Coimbatore, through the Swiggy food delivery service. The food was not delivered till **:**hrs. Thinking that the food preparation is getting delayed I called the restaurant to know that the food was ready long ago but, the delivery person has not been assigned by Swiggy. When I approached Swiggy for solution, they said they will assign a delivery person immediately and assigned a delivery person virtually and the tracking showed "the delivery person has arrived at the restaurant for food pickup and the food is still being prepared", but when I called the restaurant to know that no one has physically arrived at the restaurant. After knowing Swiggy has been negligent in their service, I asked them to cancel the order and I said I shall place another order near by, but to my vain, all the restaurants have already closed . This has caused me mental agony. Swiggy suggested an offer me to return my money and as a token of apology they said they will provide coupon for ₹***.**/-only. I was not ready to accept is as that money would not satisfy my hunger that time. Swiggy has not attempted to call me or talk to me till date or return the money that it has taken from me.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"Thank you so much Voxya I am fully satisfied with your quick service."
Swiggy - Money got deducted Closed
my complaint is on swiggy on **th jauary **** i placed an order I thought of paying it through google pay later when my money got deducted order was cancelled and it has been more than *-* business days I didn't receive my money back they say i...
Feb 04, 2021 by Adapala Gnaneshwar Sai Sindhuja
This is regarding my recent order where an item milkshake was missing from the order list. On enquiring the restaurant i was told that the person forgot to pack the order, which clearly isn’t my fault. Further mentioning this issue to custome...
Jan 31, 2021 by Athira
Delivery guy made me come * km from destined place and swiggy is not refunding delivery fees and this happened at night time...
Jan 23, 2021 by Shakti
I ordered from kfc today at around *.** order no. #*********** But the delivery boy cancelled my order and refused to deliver at the given address mentioned in the bill . The bill is attached to this email clearly mentioning the address as...
Jan 23, 2021 by Neha
Hi , I added **** rupees to swiggy wallet and later modified my contact details . Ever since then the funds disappeared from my account . I contacted everydays swiggy on chat , phone and email but till date they are not updating my funds into s...
Jan 16, 2021 by Jhansi