Byjus learning app
- My refund is not initiated beside cancelling before the trial period Closed
I purchased this product for my sister as the counsellor was convincing that the product is very good . Even though she was in commerce and not in need of any study material I purchased the product on a condition that I am going to try the product and then if my sister is not compatible I will return it . The counsellor told me along with the finance department that I have ** days of trial and if in that time I don't like the product then the money will be refunded and the course will be cancelled. The loan process could not be initiated because my dates were not mentioned in my passbook so for a different loan process I had to pay about ***** . After a week of the trail, my sister was not compatible as the material was not good so I demanded a refund as they promised. For the next *week, I kept on demanding the refund but it was not initiated and the finance officer was continuously harassing me saying let me talk to your father for cancelling despite me being the one who purchased the product and paid from my account and I did it all in ** days trial period still they didn't cancel. So I told me that I am willing to purchase another product only on one condition if the earlier one is cancelled on the spot I received numerous calls from byjus telling that the product will be cancelled thus I got a confirmation from one of the financial department employee that my course has been cancelled which I will be posting as proof and even then I received the message that my payment is due despite receiving numerous confirmation of from byjus that my course has been cancelled.
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Refund / Credit for purchase
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
I Bought Neet Course To My Brother Because The Counselor Promise Me To Give Live Classes And Many, After Buying Course I Would Not Get Live Classes, Then I Want To Cancellation Of My Neet Course And Want Stopping Emi Of Bank .Then They Get Ecs ...
Feb 01, 2021 by GOWTHAM
I bought neet course because the counselor promise me to give live classes and many, after buying course I would not get live classes, then I want to cancellation of my neet course and want stopping emi of bank ...
Jan 28, 2021 by GOWTHAM
I purchased byjus product from * to ** in month of June. As per their cancellation policy, I dropped a cancellation mail on **th day i.e. June **. Till now, the subscribtion had not been cancelled. **k about has been given and total course valu...
Nov 26, 2020 by Shubham singhal
SIR BYJUS CONCELLER MUJHE CALL KRI OR USKA PRODUCT KE BARE ME FROUD BATE BTA KAR MUJHSE UPSC HINDI KA TABLET EMI PAR PURCHES KRAVA DIYE UNHONE JAISA BATAYA THA VAISA FACILITY MUJHE NAHI MILA OR MAI JAB UNHE BOLA TO AB BOLTE HAI KI EMI CANCEL ...
Oct 04, 2020 by SANJEET KUMAR RANA
We have opt your offer on the basis of ** days trail basis and your sales officer also he was commit to us we are able to return your TAB and materials within ** days.also did the same my kid not want to do with this. Also my EMI will deduct...
Sep 28, 2020 by Vijay Kumar Katare