Swiggy
- My refund for not delivering as promised Closed
Tennyson s filed this complaint against Swiggy on Aug 11, 2020
My order was supposed to be delivered in ** mins., However the order took nearly ** mins. I ordered the food on August *, **** at *:**pm and was hoping to be delivered by *:**. I had to start my shift by *:**. The food was delivered after *:** when I am not authorized to move out of my desk for any reason after I start my shift. After multiple calls and mental pressure I got the order which was already cold. I had to go though a rough time at my shift and also had to work without eating for what swiggy has done to me that day. The food was cold and I could not consume it depending on the nature of the food item I ordered. When contacted swiggy they have this weird reasoning saying that we will take action against the restaurant. I want swiggy to compensate the situation of mental agony and where I had to go through the pain of calling the valet multiple times as I was getting late for my shift and also spoiling my day at the office with negative impact that was created due to swiggys irresponsible behaviour.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Swiggy
Resolved
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KFC
"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"
Kimi Shrivastava
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