Ano Nitharshan filed complaint against Asus India on Oct 27, 2021
I have given my new ROG * mobile to the service center for Wi-Fi & Hotspot not working issue on **/**/** and still haven't received proper solution. *st they said that they are replacing the motherboard board but after * weeks they said they are giving replacement mobile and asked me to submit my invoice. I submitted my invoice on **/**/** but still I haven't received any replacement. This is not an isolated issue because almost every ROG users are facing this problem which Asus already knew. Latest software update giving problem due to ROG * motherboard compatibility issue so replacing motherboard or giving replacement mobile will not solve this problem. It's a manufacturing defect on their motherboard. Aaus knew this and still haven't addressed this issue and made me wait for more than ** days. Asus india have cheated me with their fake commitments. I have gone through such depression and mental torture without my phone and i was not able to arrange any business trips or attend any program. * month of my daily routine and work lagging due to this problem. I had to use button phone for past month and it damaged my image. I spent *****/- on a flagship premium mobile just to loose my image in public when they held my phone in the service center for more than ** days. It was a great mental harassment for me caused by Asus india for trusting their brand.

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Suddenly my ms office has stopped working.i am not able to use it.
Hi, I registered on https://www.asuspromo.in/ to avail extended warranty for my newly purchased ASUS gaming laptop within their offer period. This request was rejected, stating the registration was not done in ** d...
I bought Asus ROG* phone **GB ram/ *** GB storage from flipkart on June **** for Rs ***** under nocost emi using my credit card. First few months everything went fine. On November **th **** my wifi/hotspot stopped w...
I bought the Rog* model( AS ZS***KS)from flipkart on may**th this year Which is under warrenty after using it for around * months the phones Wi-Fi and hotpot stopped working all of a sudden after that automatically...
Sir, I have purchased Rog Phone * and got delivered on *nd May and after using it for hardly * months and few days I got a hardware problem and problem was that its hotspot and wifi weren't turning on and after comp...