- Motor insurance claim refund pending since February 2019 ^Closed

Pallab Protim Bhuyan filed this complaint against Policy Bazaar on Aug 08, 2019

I purchased a motor insurance policy of United India Insurance through Policy Bazaar.com online. ( Policy No: ********************)

Against which I had made a claim request in the month of February **** and had completed all the necessary documentation process from my end with the help of Local office of UIICL in Guwahati. I was informed at that time by Policy Bazaar & UIICL Guwahati office that the reimbursement will be made within ** - ** days max. But the same has not been done yet and i am still chasing for the same with Policy Bazaar on a daily basis. Its been almost six months I am waiting for the reimbursement. Moreover I am not getting a convincing reply from Policy bazaar which compels me to put it on this platform.

I have been sending reminders after reminders to Policy Bazaar, but they are not replying to my email. It seems they are purposely delaying my refund. I do not understand when all documentation formalities are done already six month back. why claim settlement is being delayed by Policy bazaar. Whenever I sent email their executives come up with reply such as "your file is with So and so officer of United Indian Insurance and payment will be done soon."

I have checked with the United Indian Insurance branch office here in Guwahati, Assam. They have clearly said that policy bazaar is delaying my claim settlement. I am going through these sufferings only because my policy is issued through Policy Bazaar. If I had have issued the same through direct insurance company I would have got the amount within a month or even could get the cashless benefits.

Please beware of this cheat company policy bazaar guys and never buy any policy from them. Better pay some amount extra and buy it from the insurance company directly. It will give you peace of mind at least and you will get your money back on time. The biggest mistake of my life that i bought my policy from this fraud company. They are intentionally harassing me mentally. I am asking Policy Bazaar people is this your standard policy to fool people? They say something before issuing the policy and change the terms once policy is issued.

My policy renewal is due in September this year. I will never go with this company again in future based on my present experience.

I think there is no professional and responsible person working in this fraud company called POLICY BAZAAR. All a bunch of cheaters working there.

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