Phone Pe Indias Payment App - Money Transaction pending for more than 3 days
Sujit Kumar Das filed complaint against Phone Pe Indias Payment App on Jan 26, 2019
I made a transaction of **** rupees using my phonepe app on **nd jan **** at * pm having transaction ID P**********************. But he amount has not credited to receiver account immediately. So, my transaction went to pending status. As per phonepe norms, I have waited * days on **th jan after * pm I have registered a complain having complain token #********. Customer executive asked me to wait till the midnight of **th jan to have a positive responds. As per the executive instruction, I have waited till midnight, but nothing happend, neither the reciever got the amount nor the amount has been credited to my account back. So, I called customer executive again on **th jan at *.** am and now the customer executive informed me that I have to wait another * days, they will respond me on *nd feb. This disturbed me a lot. I need a proper inquiry on this issue. Please look into this matter.
Thank you.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Rajesh Appam on Jul 30, 2019
Phone Pe Indias Payment App – Regarding phone pe transactionClosed
On July **st I made a transaction at a merchant (medical store) in secunderabad, at the time transaction was pending after two days I got message from phonepe that the transaction was made successful then I went to ...
Sonu agarwal on Apr 19, 2019
Phone Pe Indias Payment App – No response by the companyClosed
I have transacted at Apollo Pharmacy Store on **/**/** of Rs ***.* using my registered mobile number. Storekeeper denied successful transaction at his end but money got deducted from my account. I have called custom...
Suraj jadhav on Feb 13, 2019
Phone Pe Indias Payment App – Amount not received by the receiverClosed
Sir on date **-**-**** I send *** rupees to my cousin my amount was deducted instantly but my cousin not get the money ...once I saw in transaction it shows pending it can be resolved in * days but i have been waiti...
PAVITHRAN on Feb 7, 2019
Phone Pe Indias Payment App – Phone pe - Money not Credited to Bank Account Closed
I had sent **,*** rs through PhonePe and it show transaction is completed but the amount is not yet credited to my sister's bank account. I checked with the bank and there is still no credit to my sister's account. ...