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Juhi Sharma filed complaint against Makemytrip.com on Dec 25, 2017
I tried to book a bus by make my trip on *th November from make my trip. But somehow the amount was deducted from my account and the booking didn't happen. I booked again using another payment method. Again the amount was deducted and the booking did take place this time. So technically i paid twice for the same trip. I have been trying to contact makemytrip regarding this first by call which always get disconnected. I mailed them to which i always get an automated response saying that you completed the bus journey so you cannot get a refund. Same is the case with the Facebook messenger page. I am so pissed by the customer care of make my trip. They are not even responding to the problem , resolution seems a distant dream in the scenario.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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