Make My Trip
- Money not refunded for cancelled flight Open
Shobha Jain filed this complaint against Make My Trip on Mar 13, 2019
MMT inform me by WhatsApp message and email on */*/**** that my flight date */*/**** (Jet Airways) is cancelled and asked to initiate cancellation procedure to get the full refund. When I claimed my refund they denied the refund. After repeated explaining the incident they agreed to refund and sent a confirmation mail for a refund. Today (**/*/****) I get a call from MMT to understand the issue again and shockingly I got to know that my refund proceedings have been stopped (without even informing me). MMT now saying that they will verify with airlines. It's * days and MMT is still failed to verify the whole issue. On what ground they denied the refund?? I afraid to lose my money and this whole episode is mentally torturing as I have been discussing the whole issue with them multiple times. MMT is liable to pay my money back.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Make My Trip
Resolved
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"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"
NAGA TEJA RAM K
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