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OYO Rooms

 - Money not refunded Closed

Durgesh Singh filed this complaint against OYO Rooms on Nov 17, 2019

I online booked hotel room Stay@home in Pune on OYO portal and and made payment of Rs *,***/- on **/**/** for the period **/**/** to **/**/**, booking Id NTMZ****. While I reach Hotel for check in , Hotel manager denied by saying there is no rooms available. I call OYO service for this issue. The OYO executive said that he will cancel booking & booking amount will refunded in * to ** days. He cancelled the booking on **/**/** but now almost two and half month gone, I didn’t get refunds to my account.

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Resolution Demanded:
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OYO Rooms

181 Total Complaints
68 Total
Resolved
37.57% Consumer Satisfaction

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Related Complaints

OYO Rooms - Refund not provided after 14 working days Closed

I made a booking on oyo at ** November and cancelled it and I got to see that I will get ***% refund till today I see that I will get refund of Rs.***. Today after ** working days I tried to reach out to them that why my refund is not given til...

Dec 16, 2020 by Anmol Sharma

OYO Rooms - Payment deducted but booking not done Closed

I was trying to book a room through oyo app. I tried to avail pay now option to pay the hotel right away through UPI. After payment through Google pay, I checked that my booking was not confirmed. But my money was deducted. Please resolv...

Aug 15, 2020 by Dipjyoti Mitra

OYO Rooms - OYO Refund Closed

I had booked my oyo room with full payment for **/**/**** at Aunrag INN (Mysore) for * pax with * year child. When i reached at property, they denied me stating that room is full though my booking was confirmed. Property owner requested me th...

Apr 15, 2020 by PRADEEP RAO

OYO Rooms - Cheated by OYO Rooms Closed

This is regarding my Booking ID MUFT****. I had booked with hotel OYO ***** Mumtaz Mahal in Agra for *th March ****. On the after noon of *th March ****, i got to know from the manager of the property that the property was going to be closed f...

Apr 14, 2020 by S Arefin

OYO Rooms - REFUND INITIATED FROM OYO BUT NOT RECEIVED Closed

I booked hotel for my Goa trip from OYO on **.**.**** and paid full amount Rs.**,***/- via Google Pay but they cancelled my booking cause i unable to receive their call after few days of booking. I received message from OYO that my booking is c...

Mar 06, 2020 by PRAGNESH RAMANIKBHAI PARMAR

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