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OYO Rooms

 - Money not refunded Closed

Durgesh Singh filed this complaint against OYO Rooms on Nov 17, 2019

I online booked hotel room Stay@home in Pune on OYO portal and and made payment of Rs *,***/- on **/**/** for the period **/**/** to **/**/**, booking Id NTMZ****. While I reach Hotel for check in , Hotel manager denied by saying there is no rooms available. I call OYO service for this issue. The OYO executive said that he will cancel booking & booking amount will refunded in * to ** days. He cancelled the booking on **/**/** but now almost two and half month gone, I didn’t get refunds to my account.

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OYO Rooms (62/167)

167 Total Complaints
62 Total Resolved
37.13% Consumer Satisfaction

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Related Complaints

OYO Rooms - Oyo Refund not done Closed

Hi , I have booked resort through oye and when i reached the property , they denied saying that from past * months they are not accepting any oyo booking .Later had a discussion with customer car executive , they have agreed for cancellation an...

Nov 21, 2019 by Anoop KR

OYO Rooms - Refund of money Closed

They said i will be getting a cash back of **** amount to my back acount after my check out. After check out i called the oyo assit and asked regarding the cashback but still now my issue got resolved...

Nov 08, 2019 by Avinash

OYO Rooms - Refund of my hotel booking Closed

As i have booked an hotel name-spot on ***** hotel siddarth from **/**/** to **/**/** and during check we have paid **** rupees to the hotel manager and my booking id-icua**** we have went for work at * pm and come back to hotel at *pm and we s...

Nov 03, 2019 by NISHIKANT GUPTA

OYO Rooms - Oyo is a Fraud Company Closed

Hi It started like this, I booked a hotel in **th October **** with reference no - QYRK**** for staying in Panchkula, Haryana from **.**.**** till **.**.**** for the amount of Rs **** which includes oyo money and credit card payment. But to my...

Oct 18, 2019 by Mayank Gupta

OYO Rooms - Refund not done fraud by OYO Closed

Clearly cheating their customers! Made a booking of ₹**** at Silverkey Executive stay through the app but when I reached the site it was a complete chaos. The hotel is in a shady lane with stagnant water in the entire lane. Nonetheless the...

Oct 13, 2019 by Adarsh

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