Phone Pe Indias Payment App
- Money has not received on failed UPI money transfer Open
PEDDIREDDY RAJASEKHAR filed this complaint against Phone Pe Indias Payment App on Jan 30, 2019
i have tried to transfer Rs.**** from sbi bank a/c to airtel payment bank a/c on phone pe app on **st jan ****,but the transaction was failed and money debited from my sbi a/c. i have contacted both sbi and phone pe customer care team, both companies claiming this problem not at our end.if i contact sbi care they we cannot track your details as the transaction was done on phone pe app. If i contact phone pe customer care they are saying sbi deducted the amount from your a/c but unable to transfer your to recipient a/c, this refund is done through sbi internal processes, hence phone pe has little capacity in expediting it so you contact your sbi. this was the reply from Phone pe.
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Resolution Demanded:
Refund / Credit for purchase
Phone Pe Indias Payment App
Resolved
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Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
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