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Princebeer Singh Khosa filed complaint against Agoda app on Feb 24, 2023
I was making a payment on Agoda app for a hotel room. After i entered the otp, the money was deducted but the app showed an error so no booking was confirmed. I tried to book the same room again immediately and the money was deducted again but again no booking was confirmed as the app showed the same error again. I neither got a booking number nor a confirmation ID.
Twice the transaction was successful but the room was not booked both of the times.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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