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Agoda app - Booking confirmed but not allowed inside the hotel

Nizaaf Dabir filed complaint against Agoda app on Feb 28, 2023

My Booking was confirmed but hotel staff did not allow me inside the room. I showed the invoice than to I was not allowed. And they did not confirm my booking saying email was not received from Agoda.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Agoda app

78

Total Complaints

35

Total Resolved

44.87%

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