Agoda app - agoda payment deducted but not refunded
Shubhangi Singh filed complaint against Agoda app on Feb 14, 2024
I am approaching for my refund of rs ****.**/-
Done by UPI-AGODA-PAYTM-********@PAYTM-PYTM*******-************-OID**********@AGOD
Details for the payment are visible in the statement attached.
This payment was deducted but never gave confirmation for booking neither my payment is refunded nor my booking was visible on Agoda backend on website or app and when asked to the executive she said i cant tell details you have to tell your booking ID or you email. So as a result we had to pay again and do booking. Which is very un-uasual because a company like Agoda should take immediate cross verification for payments received. I was neither contacted by their team neither their team was helpful the next day. It is a difficult process to contact the Agoda team because it was very inhospitable.
i have emailed them so many times but not reply.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
SHAILENDRA CHAURASIA on Aug 5, 2023
Agoda app – Hotel Booking RegalClosed
I Have a Booking on Agoda with fully prepared Rs.****/- but hotel Regal Hyderabad Deny to Check in, the person at hotel tell me that they have not any confirm Booking. I want my money refund.
Aastha Kapoor on May 31, 2023
Agoda app – Cancelled The Trip without My PermissionClosed
Sub : Complaint against AGODA, they cancelled my round trip without my permission Agoda Booking ID - ********* Airline - AkasaAir Itinerary - Del to Goa and Goa to Del I never requested to cancel my ROUND TR...
Sumit Saurabh Negi on Mar 20, 2023
Agoda app – Refund not initiated Closed
I booked a hotel in Delhi by agoda on ** Mar for one night at time of booking it show full amount refund policy after booking hotel by paying full payment online it shows hotel booked for ** Mar so I think it's my m...
Nizaaf Dabir on Feb 28, 2023
Agoda app – Booking confirmed but not allowed inside the hotel Closed
My Booking was confirmed but hotel staff did not allow me inside the room. I showed the invoice than to I was not allowed. And they did not confirm my booking saying email was not received from Agoda.
Vinayak shivaji kale on Jan 1, 2023
Agoda app – Unauthorized payment deductionClosed
I had pre booked property for *days through agoda. They offered me no payment till **th December ****. There was process of filling your card details to save for billing time.I filled all details, they didn't asked ...