Amazon - Mobile missing from intact box

Atul Gupta filed complaint against Amazon on Oct 28, 2021

I have ordered the phone(VIVO Y**s ) via Amazon on *th October ** and I got the delivery on **th October ** (Time **:** PM).
But in the BOX phone was not there and which was really horrible for me and the same time I called back delivery guy and escalated to Amazon CCE.
Till now no resolution provided by Amazon team.

I have a short video of unboxing.

Please have a look on this and give me a solution.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Amazon

994

Total Complaints

406

Total Resolved

40.85%

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