Jeeves Consumer Services Pvt. Ltd.
- Mobile liquid damage claim delay Closed
Palnati vikas reddy filed this complaint against Jeeves Consumer Services Pvt. Ltd. on Dec 10, 2019
Sir, I have purchased Asus *z mobile and Jeeves one year complete mobile protection plan from Flipkart on July **th, ****. I have applied for a liquid damage claim on Oct *th and till today even after more than two months, they are yet to refund the money or repair my mobile or replace it with a new one. According to the terms and agreements, it has to be resolved in ** to ** business days. I have called their customer care more than *** times, they simply say " wait for ** hours, our backend team will call you". I have not received a single call from their backend team. please help
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Jeeves Consumer Services Pvt. Ltd.
Resolved
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Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
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