Jeeves Consumer Services Pvt. Ltd. - Refund pending

I've requested to jeeves to cancel my complete protection policy and to give refund money,
its been one month till now i didn't got my money back

background: ive purchased a kodak **"TV from flipkart, after * day of installation i got issue with TV so for that i have asked for replacement to which they denied and gave me refund
As soon as i got my refund from Flipkart i requested to cancel my complete protection policy from jeeves
i dropped a mail to extendedwarranty@jeeves.co.in and
lacsupport_backup@jeeves.co.in
they replayed by asking my bank details and some required documents for refund policy, i have shared all details they told with in *-* business working days money will credited but till now money not credited in my account its been more than * month now.

i called multiple times and asked for this issue, every time same reply (sir please wait for two days your issue will be cleared)

such a worst organisation i have seen and experienced till now