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Rekha Shetty filed complaint against Myntra on Jun 13, 2020
On march **, I placed an order for Vishudh Women Rust & Orange Solid Kurta with palazzos.
The product was delivered on ** March **** Myntra for support On opening the package the package was sent without an overcoat. The actual dress comes with an Overcoat, Dress and Palazzo. The overcoat was missing. Due to work commitments, the exchange request was raised the next day on ** March stating the reason of missing overcoat. The request was accepted and on the day of exchange the delivery person rejected to accept the product and asked to reach out to Myntra for support. The exchange was cancelled. Due to Covid-** could not speak to the executives and reached to myntra for support for exchange of missing product. Myntra support rubbished the claim and didn’t refund nor agreed for exchange.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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