- Missing Items- no proper response from Swiggy Open
I have ordered for food in which items were missing when received. When I had checked with Swiggy, they told that missing items were not available in restaurent. I have asked that why they had not informed me before accepting the order as I have Guests waiting in my house. They told that we will refund the amount. They was no further action taken by Swiggy and now when I asked for the status update they told that case has been closed and no update from their side. It's more a reputational loss and less a monetary loss. I got my guests waiting for the same and I have to feel ashamed in front of them. Request you to take serious action on this incident as this is very common issue with swiggy.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Sir... I ordered sub in swiggy and after overall discount total amount I paid is *** through phone or app... At around **** hrs i.e ** min approximately after my order I received a call from delivery boy regarding confirmation of my address. As...
Sep 10, 2019 by G Vishnu
I had ordered a red velvet cake from Cake Point via Swiggy with order no. ***********. The cake was delivered however was broken when I opened it. I raised it with the Swiggy support service and ordered for a replacement. I got the replacement ...
Sep 02, 2019 by Namisha Nair
I have ordered food on swiggy for my family. We have prepared everything for dinner and waiting for swiggy delivery. But we never received it and whole of us unable to sleep without food...
Aug 31, 2019 by Vins
I placed an order via Swiggy for Dominoes. The order was not accepted but the amount was deducted. There was no refund from Swiggy even after * weeks. All the necessary documents were given but no action was taken by them....
Aug 31, 2019 by Anand Mohan khanna
I ordered pav bhaji and pani puri from a restaurant called Chaat Street on Swiggy . When i received the order the packing material was already torn because of leakage from one of the containers (pani puri water). Also the Pav bread was of very ...
Aug 24, 2019 by Sriram Kuravi