- Missing items in the order Open
I have placed an order with Zomato with Order #********** and it has been more than a day and a half that I have reported the issue on Twitter but somehow nobody at Zomato seems to care! The order was supposed to contain "A sunny Thali to beat all kinds of blues. Enjoy our delicious zingy lemon rice with some authentic Sambar, subtle Masala Aloo, two fulfilling Rotis and fresh onion salsa" - but what I have received was a joke of it. Neither have I received the "Masala Aloo, onion salsa and Rotis" as quoted but the lemon rice that I have received was a joke. I have immediately taken pictures and have sent on twitter. I still have the pictures if you want! I was sick in bed when I ordered and it just added to my day. I had no response from Zomato from so far. and they do not even have a customer care number to talk to anyone about what went wrong and there is no response when I tried to reach them on twitter. I at least should know how to go about reaching to someone about what I have paid for.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Meene * Jan ko order Kiya zomato se payment could not be processed hua or leken Mera payment kat gaya mobikwik se , or abhi tak ** Jan tak wapas nhi aaya Mera pasia khaa gaye zomato ...
Jan 13, 2023 by Sumit
Zomato - Satle food recieved Closed
I have ordered grilled chicken on **/**/** *.**am . and i recieved stale chicken ...it was very bad smelling chicken. i contacted support team but they said only apologies but i want my refund of *** rs. order ID - **********...
Jan 13, 2023 by ELAVARASAN V
Today I ordered pizza from a restaurant through zomato. And when i received it I was completely shocked opening the pizza which was eaten from inside.. I don't know it was either delivery guys fault or Restaurant's.Its really disappointing as a...
Jan 10, 2023 by Aisha Shaik
I ordered food which was delivered late but that was not all even after taking so much time it was undercooked. I reported the matter to customer care they said we can not do anything in this regard you should have checked ratings and after few...
Jan 10, 2023 by Kavita
Your delivery boy name Narayan take Extra charges and didn't gave change....
Jan 08, 2023 by Shruti Sharma