- Missing accessories Open
I have ordered samsung ** inch tv on JioMart e-commerce platform, I was not happy with the delivery provided by the team, promise date for delivery was October **th but actual product was delivered on ** st October that to after so many follow ups with customer service team.
My concern still persists post delivery, my order consists of **inch tv and a wall mount stand, i have given only one box during delivery and delivery person told me that everything will be inside that box. When service technician came to install tv, he told me that wall mount will never come in TV unit box and also inside tv unit box there are some items missing (power cable and table stand ). Return request was raised and sent to customer service team as well as level * escalation team, there is no response yet from JioMart.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
I have placed an order may times using my Jiowallet amount, but it automatically got cancelled. Later, I paid the amount without using the Jiomart wallet, then that product got delivered. This happened for **-** times. These people want me to k...
Dec 09, 2023 by Sona
I had ordered product "NHR Kick Scooter with Led Lights" from JioMart and it was delivered on **/Nov/****. But once I opened the package the product seemed to be used and defective, as the LED lights on the wheels were not blinking as mentioned...
Dec 03, 2023 by Shahid Sabadia
I am writing to express my extreme disappointment and frustration regarding the lack of progress in the installation of a TV that I purchased from Jiomart on October *, ****. Despite my repeated attempts to contact your customer service repr...
Oct 31, 2023 by Harsha vardhan
Sir i ordered boat neckband on jiomart on ** aug ****. It was delivered on ** aug. But the product was damaged so i raise the return request but don't know why they rejected my request and after talking to his team they told me to wait but now ...
Sep 11, 2023 by Vishant Dwivedi
I have canceled my order does't pay my amount have been waiting * Days ...
Aug 29, 2023 by Bahubali chandrakant kamagouda