- Misleading product description, not cancelling order Closed
Amandeep Singh filed this complaint against Pepperfry on Jan 19, 2017
Pepperfry — Incorrect Product Description, No cancelling/returning order
This is regarding my order: ********* placed on **th January ****
**:**:** IST of Rs *****.
I was told the product has storage inside the bed and have a placn on the bottom to store it. But it turns out it is just a space under the bed and when I asked them to cancel the order, they are not cancelling. Their executive told me if there is no plank in the bottom, it will not be called as storage, now the same person is saying the opposite.
Even on the website they have not mentioned this, it is against their own policy.
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Are you Lawyer?
Refund / Credit for purchase
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Sainathan G Iyer
Pepperfry - Return not picked up Closed
I received a defective product i shared a photo with the customer care but still return not picked up. Plz pick up my order and provide me refund ...
Feb 21, 2023 by Dipanshu meval
Pepperfry - Fake promise package not delivered in time Closed
I needed Mattress on urgent basis. Made enquiry on pepperfry app. Pepperfry Associate 'Mansi' called me and promised that delivery will be done by or before **th February. I also mentioned explicitly that I need on or before **th February else ...
Feb 17, 2023 by SHUBHAM RAJ
Pepperfry - Defective product Closed
I bought a single cot from Pepperfry in December **** with * year warranty. The plank supporters broke down this year and a carpenter was arranged to repair it. When the carpenter drilled them back, the cot's frame widened and the planks fell d...
Oct 31, 2022 by Pradnya Hasilkar
Pepperfry - Fungus on wardrobe Closed
I got this wardrobe from pepperfry last year july n it's such a horrible product my entire wardrobe is covered with white powdery fungus On speaking to the customer care they say its mansoon n it's normal My clothes are getting spoilt every d...
Sep 08, 2022 by Pranali Waikar
Pepperfry - Misleading image of chair on pepperfry Closed
Chair image on pepperfry didn't show any gap between back cushion and back support but in the chair received there is a *.* inch gap between the two which makes the chair completely unusable. We are unable to even properly sit on the chair. Com...
Apr 03, 2022 by Kirti Sahu