consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Misleading product description, not cancelling order
Records save successfully

Pepperfry

 - Misleading product description, not cancelling order Closed

Amandeep Singh filed this complaint against Pepperfry on Jan 19, 2017

Pepperfry — Incorrect Product Description, No cancelling/returning order

This is regarding my order: ********* placed on **th January ****
**:**:** IST of Rs *****.

I was told the product has storage inside the bed and have a placn on the bottom to store it. But it turns out it is just a space under the bed and when I asked them to cancel the order, they are not cancelling. Their executive told me if there is no plank in the bottom, it will not be called as storage, now the same person is saying the opposite.

Even on the website they have not mentioned this, it is against their own policy.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase

Pepperfry

115 Total Complaints
41 Total
Resolved
35.65% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Travolook

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Pepperfry)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Pepperfry - Return not picked up Closed

I received a defective product i shared a photo with the customer care but still return not picked up. Plz pick up my order and provide me refund ...

Feb 21, 2023 by Dipanshu meval

Pepperfry - Fake promise package not delivered in time Closed

I needed Mattress on urgent basis. Made enquiry on pepperfry app. Pepperfry Associate 'Mansi' called me and promised that delivery will be done by or before **th February. I also mentioned explicitly that I need on or before **th February else ...

Feb 17, 2023 by SHUBHAM RAJ

Pepperfry - Defective product Closed

I bought a single cot from Pepperfry in December **** with * year warranty. The plank supporters broke down this year and a carpenter was arranged to repair it. When the carpenter drilled them back, the cot's frame widened and the planks fell d...

Oct 31, 2022 by Pradnya Hasilkar

Pepperfry - Fungus on wardrobe Closed

I got this wardrobe from pepperfry last year july n it's such a horrible product my entire wardrobe is covered with white powdery fungus On speaking to the customer care they say its mansoon n it's normal My clothes are getting spoilt every d...

Sep 08, 2022 by Pranali Waikar

Pepperfry - Misleading image of chair on pepperfry Closed

Chair image on pepperfry didn't show any gap between back cushion and back support but in the chair received there is a *.* inch gap between the two which makes the chair completely unusable. We are unable to even properly sit on the chair. Com...

Apr 03, 2022 by Kirti Sahu

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Madhya Pradesh
  • |
  • Jharkhand
  • |
  • Goa
  • |
  • Haryana

Consumer Forum :

  • Andaman and Nicobar
  • |
  • Uttarakhand
  • |
  • Chandigarh
  • |
  • Uttar Pradesh

Online Complaints :

  • Medical Complaints
  • |
  • Insurance Complaints
  • |
  • Telecom Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.