- Misleading product and information on website Open
They provide misleading information on their website about the product features and the assembly time of the products and do not fulfil anything. You keep calling them to resolve your issue but they won't attend to that. After multiple requests and calls from the customer side, one fine day one of their executives calls and says that no we cannot accept your request.
I bought a bed which clearly mentioned on the website that it has box storage. But there is none! What they mean is that just lift the plank and put your stuff on the floor under the bed. They did not also put any pictures of the box storage on the website to con the customer.
Also, they say that after delivery, we will assemble your product within ** hours. It took * days (*** hours) and repeated requests after which the bed got assembled, that too the misleading piece!
Order No: *********
Haku Queen Bed with Headboard and Box Storage in Wenge Finish by Mintwud
Shipped On: **th Apr ****
Shipped By: Pepperfry
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
I bought a single cot from Pepperfry in December **** with * year warranty. The plank supporters broke down this year and a carpenter was arranged to repair it. When the carpenter drilled them back, the cot's frame widened and the planks fell d...
Oct 31, 2022 by Pradnya Hasilkar
I got this wardrobe from pepperfry last year july n it's such a horrible product my entire wardrobe is covered with white powdery fungus On speaking to the customer care they say its mansoon n it's normal My clothes are getting spoilt every d...
Sep 08, 2022 by Pranali Waikar
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Apr 03, 2022 by Kirti Sahu
Purchasedi Artificial flowers. I have recd mutilated product and writing them since * days of purchase for return.Return policy is for * days. I am complaining since then but they never responded. I have to display product at home which is of...
Feb 17, 2022 by Saranjeet Singh
Timetable of what transpired so far:- *. Order placed on **-**-**** for * pcs of Shade Contemporary Floor Lamps with Brown base by La *** with “Pepperfry" and full payment of **,*** done on the same day. *. One piece delivered on **-**-***...
Jan 23, 2022 by Sveta Menon