- Misleading product and information on website Open
They provide misleading information on their website about the product features and the assembly time of the products and do not fulfil anything. You keep calling them to resolve your issue but they won't attend to that. After multiple requests and calls from the customer side, one fine day one of their executives calls and says that no we cannot accept your request.
I bought a bed which clearly mentioned on the website that it has box storage. But there is none! What they mean is that just lift the plank and put your stuff on the floor under the bed. They did not also put any pictures of the box storage on the website to con the customer.
Also, they say that after delivery, we will assemble your product within ** hours. It took * days (*** hours) and repeated requests after which the bed got assembled, that too the misleading piece!
Order No: *********
Haku Queen Bed with Headboard and Box Storage in Wenge Finish by Mintwud
Shipped On: **th Apr ****
Shipped By: Pepperfry
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Damages for loss and agony
"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."
I got this wardrobe from pepperfry last year july n it's such a horrible product my entire wardrobe is covered with white powdery fungus On speaking to the customer care they say its mansoon n it's normal My clothes are getting spoilt every...
Aug 17, 2020 by Dhiraj kaskar
I ordered a wall art from Pepperfry I wasn't there in town so I let me neighbour collect my package. When I returned home to check the product to see it was totally different from what I ordered.i asked for a replacement of the product they say...
Jul 21, 2020 by Akshaykumar Akkinapally
I had placed an order for a desk and ergonomic chair on *th April, ****. After the extension of lockdown by Indian Govt. I received an email from Pepperfry stating I can cancel my order. Here is the text from the email: "This is with reference ...
Apr 16, 2020 by Ankita Pujari
i am ashwin my wapp no is ********** . as promised by pepperfry no return has been initiated till date.the conolaint was first lodged on **.**.**...
Feb 08, 2020 by ashwin bhaisare
They are listing ergonomic office chairs on their website which were on sale. One of them had a headrest and I wanted to use it as I have back problems. However, when the chair arrived, I found out that the chair doesn't actually have any suppo...
Jan 20, 2020 by Souradeep Roy