Makemytrip.com
- होटल बुकिंग के दौरान makemytrip ऐप पर भ्रामक तस्वीर Open
ARVIND R filed this complaint against Makemytrip.com on Dec 13, 2018
मैंने * दिनों के लिए makemytrip ऐप के माध्यम से रीगल एनक्लेव, खार, मुंबई बुक किया। बुकिंग के समय होटल और कमरे की तस्वीरें बिस्तर और शौचालय के साथ एक स्वतंत्र कमरे थे। लेकिन बुकिंग के समय वे इसे फली के रूप में जिक्र करते हैं और एक फली की एक तस्वीर दिखाते हैं, जो रात की रोशनी वाले कमरे की तरह दिखता है। जब मैंने होटल में चेक किया, तो वे मुझे एक कमरे में ले गए जहां एक आम बाथरूम के साथ एक ही कमरे में रहने वाले * मेहमानों के साथ छात्रावास का प्रकार था। बुकिंग प्रक्रिया के दौरान यह जानकारी चित्रों के माध्यम से या पाठ के माध्यम से कहीं भी नहीं दिखायी जाती है। मैंने रहने से इंकार कर दिया और मैंने मकेमेट्रिप के साथ इस मुद्दे को उठाया। इसे लिखने के समय, यह * दिन रहा और मैंने पहले ही मकेमेट्रिप को * बार बुलाया है और वे कहते हैं कि उन्होंने होटल में एक मेल भेजा है और उन्हें जवाब देने का इंतजार किया है।
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1 Supporters
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Makemytrip.com
Resolved
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Pepperfry
"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"
Sachin A Rosario
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