- Misleading information given Open
The complaint against Pepperfry – a famous online furniture store. The store with some misleading description about the set of * blackout curtains. Believing this misleading description ordered the bed at the online store and paid Rs *.***. Later I came to know that there is no set only one piece of the curtain is sent. I contacted Pepperfry support but they refused to refund my money saying kindly read our policy. The blackout curtains are not even serving the problem when I sent the pictures of my normal curtains with blackout one. They refused for refund.
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Refund / Credit for purchase
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They are listing ergonomic office chairs on their website which were on sale. One of them had a headrest and I wanted to use it as I have back problems. However, when the chair arrived, I found out that the chair doesn't actually have any suppo...
Jan 20, 2020 by Souradeep Roy
I ordered for one wardrobe and one queen sized Bed. The estimated date of delivery was **th November ****. The wardrobe was delivered by the *st week of November but the bed was not yet been delivered. I called their customer care to know the s...
Nov 22, 2019 by Samrat Chatterjee
Call received from pepperfry asking my availability at home for receiving product Requested for one day prior ,they said it's an holiday for us due to election I said ok ,deliver as per your decided date that was **nd and it was working for...
Oct 24, 2019 by Alpesh Barot
I bought a dining table from pepperfry on **th June. Till now, my product is not delivered. It was supposed to be delivered by *th July. Called customer care many times. But they are not responding properly. Escalated to the highest level. Stil...
Jul 05, 2019 by Divya
A defective item is delivered by Pepperfry as the table lamp is not working with a brand new E** bulb. I had reported this incident to Pepperfry on * July **** but they do not even bother to respond....
Jul 02, 2019 by Thangaperumal Nadar