Makemytrip (india) Pvt. Ltd.
- Misinformation resulted in buying gift card Closed
Duncan Bergin filed this complaint against Makemytrip (india) Pvt. Ltd. on Sep 19, 2019
I today found a great flight for Manchester to Mumbai via Jeddah at **, *** Rp so went to book it. I tried using net banking with my ICICI account, but on selecting make payment it froze. I then reset my computer and tried again- it again froze.
Keen to book the cheap flight I decided maybe I should buy a gift card and use that to buy the flight. On trying this is stated I can not use the gift card as a discount had been applied. The discount automatically applied and it seemed impossible to remove it. I went to on line chat and they said they need to put me through to international booking, I waited approx ** minutes and never chatted with anyone. I then thought I would try again and pay with a credit card, at that point the price shot up by about **, *** more Rupees.
I suspect the net banking option (I was still on the make my trip site)failed because the advertised price wasnt available and wouldnt go through, therefore buying the gift card that could not be used was based on incorrect and misleading information by make my trip
I would like an immediate refund for the gift card, and apology for the time I have wasted and to provide me with the advertised flight going out on October **th and returning on November *th at the original price
gift card order No Order: #**********
value **, ***
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Makemytrip (india) Pvt. Ltd.
Resolved
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Happy Easy Go
"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."
Hardik Bhalsod
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