Airtel Digital Tv
- Mental Harrsement by airtel Closed
Syed Hameed Fazil N filed this complaint against Airtel Digital Tv on Mar 20, 2021
Dear Airtel team,
I have been associated with Airtel for more than ** years( Customer ID: **********).
I'm having an Airtel Internet STB. Morning i received a call from the Airtel service center (ACE Associate - Madhavaram, Chennai - Manager name - Durai).
they said that there was a free upgrade( No additional charges) available after changing it to Xstream box .After * hours they are calling and informing that **** INR will be debited in my post paid bill.
then i asked why they said that " if you don't want we will collect and will give you your old box"
this affected me both mentally and physically( waited for more than * hrs for installation & * Hrs for activation) . Is this the way to treat customers ?
if i buy a product and return after * hours will airtel agree and refund the amount to me?
I needed an action against the service provider( ACE - Associate location : Madhavaram, Chennai)
and as per promise they made I required an Xstream box without any additional charges
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Airtel Digital Tv
Resolved
Frustrated? File a Complaint
Travolook
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