Xiaomi Mi India
- MANUFACTURING DEFECT Open
MAHESH KUMAR NANDI filed this complaint against Xiaomi Mi India on Dec 09, 2022
I am purchased MI TV on **/**/**** after ** days TV automatically Restart happen on daily basis. i observed some days but not stopped so i call to Customer care he assist me to Reset TV but i dont know how to reset TV so i call to Customer Care again After some days one technician visit my house and reset TV. but after three four days same thing happen restart TV Again so i complain Raised on Xiaomi Service+ APP. After some days one technician visit my house and change my TV Motherboard. which date change my TV Motherboard on next day TV Sound not came even if ***% volume increase on TV Remote still TV on Mute, TV HD Picture Quality also changed and TV Power automatically off and after twenty minutes and thirty minutes TV Automatically on . and After Mother board change of two three days TV Totally stopped and till now my tv power not on and till one month i am unable to watching TV due to power not open on TV . After this one another complained regarding this problem after some day one technician visit my house and bring one new panel and connect to my TV but still TV Power not open same problem happen again. Techician return his new TV Pannel to his showroom . So many times called to Customer care and they don't respond to my call and when the respond only tell me wait for updating and when i am asking for refund and TV Replacement only tell me not replacement and not refund as per company policy. till two month i am unable to watching tv and i am daily calling to Customer care and no respond and when i call to dealer where i purchased TV They only told me you to contact to Customer Care number only not to us. I Want Refund only
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Resolution Demanded:
Refund / Credit for purchase
Xiaomi Mi India
Resolved
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