- Makemytrip is giving trouble Closed
My booking id is NL************. I paid the amount of Rs *,**,*** on ** May ****(because on their website, same amount was displayed).
I paid partial amount of Rs *,**,*** on ** May ****(on their webiste ,same amount was shown).On May ** May ****, I sent the mail & I also called them that I want to change my flight of Bangkok to Phuket flight from night to morning for *the June ****.They didn't replied me satisfactory answer.
On ** May **** and on ** May ****, I again I sent the mails and called them regarding this issue. My issue was not resolved . Then I again called them. Sarwar Hasan of makemytrip told me ,he will called me in the evening. Then in the evening he told me , I had to pay Rs **,*** for the penalty of changing the time of flight.
I was shocked, if I didn't get any PNR status on ** May **** , how can they say that your flight had been booked on ** May **** itself.I got the booking card of previous time of the flight which was Bangkok to Phuket flight for *th June **** at **:**pm(departure time) and June *, **** at *:** pm.
It means despite of my so many calls and mails, they still sent me the unrevised booking card of the night flight.
I told makemytrip that if my tickets were not booked on ** May ****, if I didn't get any PNR status on ** May **** then how could they say that I had to pay penalty fee of Rs **,***.
Still I paid Rs **** (penalty fee) on ** May ****. Sarwar Hasan sent me the payment link of Rs **,*** to pay the penalty free. I had Rs **** in makemytrip wallet, so I paid Rs **** (Rs **,***-Rs ****) to them.
Till now, they didn't send me the revised booking card.I also told them I want to change the days of sightseeing, they said Ok, we will send you still I didn't get any response from them.
On ** May ****, Mr Deepak Singh told me that he will send the revised tickets of morning flight of Bangkok to Phuket at *:** am(departure time) and *:**am(arrival time).
Now, Divyanshu of makemytrip sent me the mail he could not be able to fetch my booking id.
I had bought package from makemytrip.
Their e mail id's are as follows:
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
Makemytrip - Baggage Closed
When I booked my flight ticket, it showed that I can carry **kgs of baggage. But after paying for ticket. Now the airline says I can only carry ** kgs. I called Makemytrip customer service. But they haven't resolved. I could have booked any oth...
Oct 30, 2019 by Yakshith R
I have a connecting flight on **th October from varanasi to chennai (spice get) then from chennai to bangalore (indigo) on the same date. Spice get changes their flight schedule and now it conflicts with the indigo flight. I contact makemytrip...
Oct 08, 2019 by Yatharth Surana
Recently, we had booked a *-night hotel stay (Aug **) at Hotel Anmol International, Sagar, Karnataka. However, due to unforeseen circumstances, we had to cancel the booking at the last minute. We informed both the hotel and Makemytrip regarding...
Sep 04, 2019 by Mahesh
I booked a hotel in Oyo ***** Tag House Pune for **th Aug to **th Aug but was not allowed to check in because the hotel had ended its contract with Oyo. However, Makemytrip made me stand and wait for alternative hotel for *.* hours and never ca...
Aug 26, 2019 by Sandeep Padhi
Makemytrip - Poor service Closed
Hi...i have booked a holiday through makemytrip and not happy with the service provided.i am a solo traveler and the hotel that is booked in not good as well.i am asking for upgradation and not getting the desired support Already my family is ...
Aug 10, 2019 by Gayathri p