- Makemytrip is giving trouble Closed
My booking id is NL************. I paid the amount of Rs *,**,*** on ** May ****(because on their website, same amount was displayed).
I paid partial amount of Rs *,**,*** on ** May ****(on their webiste ,same amount was shown).On May ** May ****, I sent the mail & I also called them that I want to change my flight of Bangkok to Phuket flight from night to morning for *the June ****.They didn't replied me satisfactory answer.
On ** May **** and on ** May ****, I again I sent the mails and called them regarding this issue. My issue was not resolved . Then I again called them. Sarwar Hasan of makemytrip told me ,he will called me in the evening. Then in the evening he told me , I had to pay Rs **,*** for the penalty of changing the time of flight.
I was shocked, if I didn't get any PNR status on ** May **** , how can they say that your flight had been booked on ** May **** itself.I got the booking card of previous time of the flight which was Bangkok to Phuket flight for *th June **** at **:**pm(departure time) and June *, **** at *:** pm.
It means despite of my so many calls and mails, they still sent me the unrevised booking card of the night flight.
I told makemytrip that if my tickets were not booked on ** May ****, if I didn't get any PNR status on ** May **** then how could they say that I had to pay penalty fee of Rs **,***.
Still I paid Rs **** (penalty fee) on ** May ****. Sarwar Hasan sent me the payment link of Rs **,*** to pay the penalty free. I had Rs **** in makemytrip wallet, so I paid Rs **** (Rs **,***-Rs ****) to them.
Till now, they didn't send me the revised booking card.I also told them I want to change the days of sightseeing, they said Ok, we will send you still I didn't get any response from them.
On ** May ****, Mr Deepak Singh told me that he will send the revised tickets of morning flight of Bangkok to Phuket at *:** am(departure time) and *:**am(arrival time).
Now, Divyanshu of makemytrip sent me the mail he could not be able to fetch my booking id.
I had bought package from makemytrip.
Their e mail id's are as follows:
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
I had booked a flight for *st April **** in the month of January **** through MakeMyTrip. Unfortunately, the tickets were cancelled by Jet Airways and I was supposed to receive a refund for the cancelled flight. I tried calling MakeMyTrip mult...
May 12, 2019 by Sharon Raj
I have requested an early check in and early check out for my booking but they are asking me to pay extra *** even though I am checking out early. When I talked to customer care they said they cannot do anything it’s between you and hotel....
May 09, 2019 by Shabnam o s
I have booked my train ticket through MakeMyTrip from Delhi to Haridwar for ******. The passengers are me and wife. My reservation is confirmed and my wife could not be confirmed. I wanted to cancel the ticket. MakeMyTrip system is not working ...
Apr 30, 2019 by Krishnakumar
When making a booking on MakeMyTrip, trip insurance option is selected by default. If the person making the booking does not want insurance and misses to uncheck this option, he/she unnecessarily end up paying for this insurance. The option sho...
Apr 05, 2019 by Vikas Jain
I had booked a ticket from Bagdogra to Delhi on *-**-** at MakeMyTrip (mobile app) and the ticket was not confirmed and MakeMyTrip left their page to saying pending confirmation through my money of amount Rs ***** got deducted from my account a...
Mar 06, 2019 by Michen Gurung