Makemytrip india Pvt Ltd
- Makemytrip Froud Open
Narender Singh filed this complaint against Makemytrip india Pvt Ltd on Feb 19, 2021
Team,
I would like to bring to your notice that the I have made the reservation using MMT website for the month of march** but due to lockdown the travel didn’t happen, MMT assigned a co-ordinator to that booking if I need any assistance I would call to that co-ordinator(Vijayshree) but she was just a mediator or operator who couldn’t help for any query regarding the booking.
I waited for six month after that I got an email from ‘Akshay Manocha”(akshay.manocha*@go-mmt.com) by stating that they can offer INR *****/-(Approx) as an refund for that booking in which I have paid INR ******/-.
Booking ID:-******
As per Mr Manocha the Hotel will not refund any amount due to which they can only offer INR *****/- as an refund.
Afterwards I spoke to hotel and they informed me that they have not charged a single penny as penalty and Hotel has sent me an email for the same.
Then Mr. Monoacha again called me by saying that it's by airlines they are refund the penalty, i asked its been advised by GOI and I should get full refund, since then I am not getting any response.
I have forwarded that email(Full refund confirmation) to Mr. Manocha in the month of oct** since then I am not getting any response and I have sent more ** reminder to him.But But No response.
If needed I have all the emails and call recordings for all the conversation which I had with Mr Manocha & Vijayshree
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Makemytrip india Pvt Ltd
Resolved
Frustrated? File a Complaint
Swiggy
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
Rohit Kumar
Related Complaints
Makemytrip india Pvt Ltd - Service not provided Closed
I booked * room of Ranwara pawana lake, lonawala on make my trip for * days. I paid all the amount in advance. When I visited to the place they didn't accepted the booking even they charged extra money from me. And they also provide me * single...
Jan 02, 2024 by Maya agarwal
Makemytrip india Pvt Ltd - Excess Billing Closed
I booked two tickets in Rajdhani train from NDLS to Bareilly. For choosing NOSB(no seat/berth for child) it was written that ticket will be at half the price. But when booked I was charged regular fee and seat was also NOT booked. PNR ********...
Nov 21, 2023 by Krishan Yadav
This is regarding the holiday planning done on MMT Platform to NorthEast including Lachung and Gangtok in sikkim on **th October ****, by one of their representative. The itenerary as per this plan was: * nights Gangtok >* night Lachung > *ni...
Nov 07, 2023 by Arnab Mazumder
Makemytrip india Pvt Ltd - Have not been refunded and status hasn t changed Closed
I was booking train tickets at makemytrip but for some reason it wouldn't confirm and it's just been stuck like that and my money has not been refunded. I even called customer care and they said they would refund in ** minutes but I still haven...
Oct 31, 2023 by Sian
Makemytrip india Pvt Ltd - Haven t received refund from make my trip Closed
I canceled my train tickets booked for October **th opted for refund to MMT wallet as it said it would be instant & I wanted to book tickets again now I don’t see my refund & if I give my email they send OTP to number which isn’t mine! I op...
Oct 29, 2023 by Neelima