Makemytrip
- Makemytrip benefiting only through Convenience Fees during pandemic Closed
Eswar B filed this complaint against Makemytrip on Aug 12, 2020
Makemytrip is probably not a viable company during the pandemic. So, they are continuing the habit of refusing the convenience fee refund. The proportion of flights being cancelled by the airlines during the pandemic is exponential compared to normal times. We are risking a shift from Bangalore to Coimbatore because during the pandemic to help our parents. MMT flat out refuses to change their policy. Even being an MMT black member has not changed anything for me in this case. It’s not chump change each time a flight is cancelled. Even refunding this is being projected as a favour.
Dates and Booking ID are available in the attached screenshot.
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Resolution Demanded:
Refund / Credit for purchase
Makemytrip
Resolved
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