Makemytrip (india) Pvt. Ltd.
- MakeMy Trip is making me Frustated from False promised and Lies Open
I had a booking with MakeMytrip for Hotel Hideout Agra for **th November.
Then I got call from Hotel after *-* days that they have stopped busniess with Makemytrip and makemytrip is Forcefully booking their Hotel and they will not allow me check-in on specified date.
Then I contacted Makemytrip, they told me Hotelier is right and they can either provide alternate Hotel which I did not like because they were providing * star in place of * star.
I asked for refund in My Bank Account also because of that decision that they will refund came so late I was forced to cancel my trip and all of My booking got in vein. Makemytrip does settlement and said and mailed they can just refund **** in MMT Mycash ( I use **** gift card for Hotel booking and *K personal expenses loss because of carbook and other preperation for trip)
still I was agree and they mailed me I will get **** in MMT mycash and cancel my whole bookings.
and mailed me also I will get **** Mycash in ** hours.
Even after that in last ** days I contacted MMT ** times atleast and everytime after ** Mins of frustation to get connect to team they said corresposding team will call you in next few mins/hours/as soon as possible. But I never got call and really got too frustated about their services.
Now I want resolution as well as all people should bycott MMT by knowing their actual services that Customer time and frustation does not matter for them
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
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