Hewlett Packard
- लॅपटॉप दुरुस्त नाही Open
Gaurav Raj filed this complaint against Hewlett Packard on Nov 20, 2017
मी गेल्यावर्षी एचपी लॅपटॉप खरेदी केले आणि सुरुवातीपासूनच ते चुकीचे होते. मी एक्सचेंजची मागणी केली पण त्यांनी ते दुरुस्त केले आणि मला ते दिले. गेल्या महिन्यात, माझ्या लॅपटॉपमधील ध्वनी प्रणालीने कार्य करणे बंद केले ज्यावर मी तक्रार नोंदवली आणि त्यांनी एक अभियंता तीनदा पाठविला ज्याने मला सांगितले की मदरबोर्ड बदलणे आवश्यक आहे आणि ते पुन्हा नवीन भागास भेट देतील परंतु काही दिवसांनी त्यांनी ईमेल पाठविला तक्रार दाखल करण्यापूर्वी माझी वॉरंटी कालबाह्य झाली आहे जे अभियंता पाठविण्याशिवाय शक्य नाही, जे ते करतात आणि जर लॅपटॉप वॉरंटीखाली असतील तरच शक्य आहे. मी * * ऑक्टोबर रोजी तक्रार दाखल केली आणि एचपी वेबसाइटच्या अनुसार माझ्या लॅपटॉप ** नोव्हेंबर रोजी वॉरंटी कालबाह्य झाली.
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Resolution Demanded:
Replace / Fix problem
Hewlett Packard
Resolved
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