- Laptop not repaired even after 1 5 month of submission Closed
On September *,****, my laptop was first submitted to HP Care Center, Sikendarpur, Gurgaon, Haryana. After ** days I got it back without any repairs. So I submitted it back to them on September **th,****. They assured to return it by September **nd but again the tried to give it back without repairs (Laptop was in warranty and was going to expire on **st September, ****). After some mails and complaints, they agreed to replace the screen and conclude my case soon. They gave me a number of dates and delayed them again and again. Today(**th October), they again gave date of **th October to collect the laptop but I am still unsure whether it is final or not. In the covid times, when everything is shifted to online mode, they are harassing their customers by keeping the laptop for this much of time.
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