Hp
- Laptop not repaired even after 1 5 month of submission Closed
Vikas Raria filed this complaint against Hp on Oct 15, 2020
On September *,****, my laptop was first submitted to HP Care Center, Sikendarpur, Gurgaon, Haryana. After ** days I got it back without any repairs. So I submitted it back to them on September **th,****. They assured to return it by September **nd but again the tried to give it back without repairs (Laptop was in warranty and was going to expire on **st September, ****). After some mails and complaints, they agreed to replace the screen and conclude my case soon. They gave me a number of dates and delayed them again and again. Today(**th October), they again gave date of **th October to collect the laptop but I am still unsure whether it is final or not. In the covid times, when everything is shifted to online mode, they are harassing their customers by keeping the laptop for this much of time.
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Resolution Demanded:
Replace / Fix problem
Hp
Resolved
Frustrated? File a Complaint
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
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