- Laptop delivered with mismatching features Open
I ordered ASUS Laptop UX***EA-KG***WS from Amazon. The product description assured me of the NumberPad*.* (Numeric Touchpad) feature but the item delivered does not have this feature.(Please see https://www.amazon.in/gp/product/B**PYVS**Q/ref=ppx_yo_dt_b_asin_title_o**_s**?ie=UTF*&th=*). I raised the complaint to amazon customer support for a mismatch in the feature and delivery of the unsealed products but they denied my request. Later, I complained to the online consumer form also but there also amazon denied my request.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
I returned my item on **th october but still haven't received the refund yet and i have called cusyomer care for the *th time earlier they said you wait the refund will be issued but now they are saying i won't be getting the returned item back...
Nov 10, 2022 by Aditi
For last * weeks whatever items I have returned there money hasn't been refunded. They have picked up the products but are not refunding my money. I have been a long time Amazon Prime customer almost over * years now. This is the first time thi...
Nov 04, 2022 by Diksha Taneja
Amazon - Refund not made Closed
I returned a smart watch and after calling ** times, I received an email stating that I sent a wrong product which was false and they are denying to help me and are saying that they will not help in this matter. They are harrassing the customer...
Nov 02, 2022 by mihika dahlan
Amazon - CANCEL RETURN Closed
I ODEAR ON AMAZON AND THE RECEVIED PACKAGE IS WRONG AND WHEN I TRY TO RETURN THEY CANCEL THE RETURN...
Oct 31, 2022 by MEHTA SANKET DINESHBHAI
I had order dumbbells for *** Kgs=* Kgs in hexagon shape, but Amazon delivered *** Kgs= * Kgs in round shape, that is totally different product first. But when asked for return pick up there is no proper response from customer support, just ...
Oct 29, 2022 by CHANDRAPAL SAHU