Jiomart - JioMart not accepting Return

I received old and defective Realme buds Q* on **/**/**** from JioMart. It was mentioned as * days return policy so I placed return request but return was rejected on second day saying technical issue and I should contact brand service centre for return/replacement. I requested multiple times over customer chat, emails, tweets that product is still under return period but got same automated reply of visiting brand service centre. I visited brand service centre they told they can only replace right earbud but after * week as replacement was not available for next * week. I requested JioMart again telling I already visited Service centre and what has happened still they said visit brand service centre. It is JioMart's responsibility to provide return when they have mentioned * days return policy and this is a clear fraud where they are selling old products under discount. They should stop deceiving customers by removing they return policy and they should process my return.
Please find the Twitter thread link here: https://twitter.com/SauravChauhan_/status/*******************