Amazon India
- Iten never delivered Open
Arijit deb filed this complaint against Amazon India on Jul 07, 2022
on the **th of June, I placed an order with amazon, order no.***-*******-*******, on the **th I recorded the parcel but not the item itself. I received an Amazon box and inside it, there is a jewellery box but not the silver bracelet which I ordered. on **th itself I contacted Amazon customer service and they launched investigation but on *st July when I called them they told me they refused the claim, however while unboxing the parcel I made a video so I told them I can share the unboxing video they asked me to share the video but on *th July when I called customer service they told me they haven't received any video and hung up the call on my face.
this is very disrespectful also it's a fraud. on *th July I send the video again and I called customer service they kept me on hold for **-** min and then hungup the call.
I am looking for my full refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Amazon India
Resolved
Frustrated? File a Complaint
Goibibo
"I am thankful to Voxya team for resolving my complaint within few days."
Rupak Mitra
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