Myntra - Items missing in Myntra delivery

I had ordered ** items from Myntra and the rest was delivered properly except for two items. There was one package which was supposed to have * items in it but I got only * items inside it. Two items - “Roadster white tshirt” and “Baggit Women Solid Three fold wallet” were missing. Even after multiple follow ups with Myntra the issue is not resolved. It was escalated to case manager but he just hung up saying the same standard line that it was delivered even though it was not. I even made a reboxing video to show that there is no way * items could have been packed in that small package already containing * items. They agreed but had no resolution for it stating internal policies. All my open requests have been closed without any resolution -IN********************