Zomato
- Item was not delivered Open
Sanchari Banerjee filed this complaint against Zomato on Sep 01, 2019
I did not receive my order #**********. Sent mail to Zomato support they forcefully claimed that it was delivered without any proof of delivery. On **th Aug I have placed an order to cake goals but after a long wait when I have not received any update then zomato support told me to call the restaurant but the restaurant did not receive my call.
Next day I sent a mail to zomato support but they did not refund my money and told me that they made a conference call to the restaurant and told me it's delivered. Please look into this issue and do the needful.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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