Jiomart
- Item Not delivered refusing to provide the refund too Open
Shivnarayan Mangal Vishwakarma filed this complaint against Jiomart on Oct 21, 2021
I had place a prepaid order of Rs *** on *rd of October, ****, which has not been delivered to me till date (**st October ****)
In the JioMart app, expected delivery date is still showing is *th October, ****.
I have reached out to customer care both via emails and call, however, they say that since the order is still under process, they cannot initiate the refund.
I asked them since it is stuck in the same state for last * weeks, and if it continues to be in the same state, so i will not get my money back ?
To this, they simply say we are working on it.
I have made multiple calls and emails to them till date, but only thing I get in response is ''Allow us some more time, we are working on it".
They are not doing anything and refusing to refund the money too.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Jiomart
Resolved
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