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Shivnarayan Mangal Vishwakarma filed complaint against Jiomart on Oct 21, 2021
I had place a prepaid order of Rs *** on *rd of October, ****, which has not been delivered to me till date (**st October ****)
In the JioMart app, expected delivery date is still showing is *th October, ****.
I have reached out to customer care both via emails and call, however, they say that since the order is still under process, they cannot initiate the refund.
I asked them since it is stuck in the same state for last * weeks, and if it continues to be in the same state, so i will not get my money back ?
To this, they simply say we are working on it.
I have made multiple calls and emails to them till date, but only thing I get in response is ''Allow us some more time, we are working on it".
They are not doing anything and refusing to refund the money too.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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