Italian Vega
- Italian Vega replacement item not received yet Open
Chirag Surti filed this complaint against Italian Vega on Nov 11, 2024
I placed an order of gurkha pants which was * size smaller so i requested for the replacement. My order was picked from my home and I was informed that I will receive the replacement item in * business days however its more then a week I have not receivedy item the original order I placed was on October ** it's going to be a month now that I am facing problems. Their customer service is pathetic as the phone number is always switched off and they don't reply to emails. Also when we message on WhatsApp it gives option to receive a call back but no one have called back even after multiple requests.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Italian Vega
Resolved
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Byju's
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
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