Asics India
- Issue with ASICS Kayano Gel 29 Open
Ravindra Bagul filed this complaint against Asics India on Feb 08, 2023
I have bought the said Kayano Gel ** shoes from Asics store in Pune Phoenix market city on *st of Jan ****. Very disappointed to inform you that these shoes have given me a very hard time.
At the beginning, when I wore the shoes for the regular run I felt the issue regarding air circulation to the front side of the shoes as well as tough response from the sole while running during high speed. Initially I thought it might be because of the shoes change from my side but when it gave much more heat issues during the ** km long run I knew somewhere it had impacted my performance during the actual marathon. And it happened the same way, when I ran for TMM**** on **-Jan-**. The shoes have given me a very hard time due to the heat of my toes. It gave me a blister at toe due to which I caught up with injury and performance was degraded which was not at all expected.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Asics India
Resolved
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"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
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